Source Lancashire Wildlife Trust (http://www.lancswt.org.uk/who-we-are/contact-us/make-complaint)

Make a Complaint

 

Complaints Policy

1. General complaints

The Lancashire Wildlife Trust want to exceed your expectation in everything we do. However, we know that there may be times when we do not meet our own high standards. When this happens, we want to hear about it, in order to deal with the situation as quickly as possible and put measures in place to stop it happening again.

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